Livi UK and Scan.com Partner to Expand Access to Diagnostic Imaging Services

London, 10 March 2026 – digital healthcare provider Livi UK today announces a strategic partnership with Scan.com, the UK’s leading private diagnostic imaging platform, to broaden access to fast-track scans for patients across the UK. The partnership brings Scan.com’s nationwide network of imaging services into Livi’s private healthcare ecosystem, offering direct booking for MRI, CT, ultrasound, X-ray and other scan types through Livi’s platform.

By Kry Team

Mon Mar 09 2026   •   3 min read

London, 10 March 2026 – digital healthcare provider Livi UK today announces a strategic partnership with Scan.com, the UK’s leading private diagnostic imaging platform, to broaden access to fast-track scans for patients across the UK. The partnership brings Scan.com’s nationwide network of imaging services into Livi’s private healthcare ecosystem, offering direct booking for MRI, CT, ultrasound, X-ray and other scan types through Livi’s platform.

This integration enhances Livi’s existing healthcare offering, enabling both business-to-business (B2B) employee benefits and employee assistance programme (EAP) partners including health assurance schemes) and B2C self-pay patients to access diagnostic imaging with greater convenience and choice.

With demand for diagnostic tests continuing to grow and NHS waiting lists for imaging remaining a systemic challenge, swift access to scans is increasingly critical. According to Nuffield Trust in January 2025, nearly 759,000 MRI scans and 767,000 CT scans were conducted in England alone, collectively making up around 60 percent of diagnostic test activity, and some patients still waited over six weeks for tests to take place.

Scan.com partners with over 300 scanning centres across the UK, enabling patients to find and book appointments and receive comprehensive support from initial consultation through to digital reporting.

Dr Tom Davis, UK Country Manager & Medical Director of Livi UK, said: “Our partnership with Scan.com marks an important step in expanding diagnostic options for our patients and employer partners. By integrating Scan.com’s imaging network into Livi’s digital healthcare platform, we are empowering people with faster access to vital diagnostic scans - a key part of the patient journey that can accelerate diagnosis and intervention.”

Lizzie Tuckey, Managing Director, Scan.com, said:

“We’re delighted to be partnering with livi UK to support broader access to essential medical imaging. Scan.com’s mission has always been to enable faster diagnoses by making imaging more accessible for all, and working with Livi means we can reach more patients and corporate partners who value timely, transparent access to imaging services.”

How the Partnership Works

· Patient Pathways: Livi’s private self-pay and employee access programme (EAP) patients can now discover and book Scan.com imaging services directly via Livi clinicians or through the web

· Corporate/EAP Access: Employees and members under Livi’s B2B health partners can benefit from streamlined access to scans as part of their wellbeing or employee assistance programmes

· Clinical Support: Scan.com provides clinician-guided referrals and patient support alongside the booking process, reducing administrative burden for clinicians and patients alike. For further information please visit the Livi website.

Kry/Livi media contact details: Global: Natalie Sutton, natalie@nataliesutton.co.uk, 07768 026197

About Scan.com

Scan.com is a tech enabled diagnostic imaging platform on a mission to make medical scans easily accessible for all. It connects patients, clinicians, insurers and other partners to MRI, CT, X-ray and ultrasound services through one central platform, reducing delays, accelerating diagnosis and improving health outcomes. With a network of over 300 centres across the UK, Scan.com delivers an end to end imaging pathway including triage, referral support, scheduling, digital reporting and onwards referrals. Backed by over $60 million in venture funding, the company is scaling rapidly across consumer and enterprise healthcare markets in both the UK and US.

About Kry/Livi:

Kry is the European leader in digital first healthcare, allowing patients to consult with a qualified health professional in minutes, via their smartphone or tablet or have a physical visit within the Kry network when needed. Since launching in early 2015, Kry has helped over 11 million patients and provided more than 200 million patient interactions throughout Europe.

Backed by some of Europe’s most renowned tech investors, Kry is reimagining the future of healthcare through digital innovation. Headquartered in Stockholm, Kry’s 5,000+ clinicians and 1,000+ employees are committed to improving the world’s health through innovation, one patient at a time. Kry operates in Sweden, Norway, France, and the UK. In the UK and France, Kry trades as Livi. To learn more, visit www.kry.se / www.livi.co.uk / www.livi.fr / www.kry.no.

News

Kry Team

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