Kry’s (“we”, “us”) mission is to provide the best and most
available digital and physical health services. As an important
part of this mission, we want to be transparent about our data
protection practices so that you as an individual always feel
comfortable using our services and entrusting us with your
personal data. This privacy notice (the “Privacy Notice”)
describes which data we collect about you, how it’s used, to
whom it’s shared, which rights you have related to your
information and how you can control how your data is used.
This Privacy Notice apply to you that
visits our websites.
have been in contact with our employees or representatives for
example per e-mail, phone, contact forms or otherwise,
have registered to attend or attended one of our events
or follow us on social media or otherwise interact with us
through social media.
Who’s responsible for processing your personal data?
Kry International AB (“Kry International”), which is the
ultimate parent company of the Kry group, owns and makes
available this website and is responsible for processing of your
personal information in the context of providing it to you. This
includes for example to allow you to choose settings on the
website and use website functionality.
When and from where do we collect information about you?
We collect information directly from you, for example when you
visit our webpage, fill out a webform or otherwise communicate
When you’re using our website we will also collect information
about you. For example, we automatically collect information
about how users interact with the website so that we can
understand how it's performing, fix issues and make it better.
Which categories of personal information do we collect and for
We will process the following information about you:
When you interact with us through e.g. emails, contact forms, we
will collect some basic personal details about you. This can
include your name, address, email and phone number.
Technical and app usage details
When you are using our website, we will automatically collect
some additional information about you, including your language,
time, screen and location settings, type of operating system,
device and browser, IP address, your mobile provider,
information about how you have used our website, e.g. time and
date of visits and features and services you have used, your app
or service settings, e.g. opt-in/opt-out status and your
marketing and notifications.
We also use 'cookies' to understand which websites, ads and
services you visited and how you have used them. Cookies are
files saved on your phone, tablet or computer when you visit
such websites, ads or services. Learn more about how we use
We will use your information for the following purposes:
Provision of the website which includes activities such as
allowing you to create and adjust your settings and
Technical support and communication which includes activities
such as helping you to access and use the Kry website and
sending you important security or service updates.
Analytics and product development which includes activities such
as analysing how our users use the Kry website to better
understand how we can improve and develop user experience and
To safeguard legal interests in proceedings or disputes, and to
investigate illegal, fraudulent or other misuse of the website
Administration in relation to mergers, acquisitions or other
corporate restructuring of Kry International.
With which third parties is your information shared?
We engage other companies to help us e.g. provide the website to
you. For example, hosting and maintenance services or services
which enable us to reach out to you via email. We may share your
personal data with them so that they can process it to provide
We have contracts in place with these service providers which
only allows them to use personal data on our behalf and based on
our instructions and not for their own purposes. Before engaging
any such service providers, we review their practices to make
sure they are lawful and that appropriate security measures are
in place to protect personal data.
In some situations we share your personal data with third
parties that will process your personal data for their own
purposes as independent data controllers. We can transfer your
personal data to other Kry group companies for example to
provide you with the Services and facilitate company
Please note that this Privacy Notice does not apply to personal
data processing performed by third parties which are not part of
the Kry/Livi group of companies. For more information on how
these third parties process your personal data, we refer you to
the party in question.
Your personal data will as a rule only be processed within the
EU/European Economic Area (EEA). However, sometimes we may work
with suppliers outside the EU/EEA to help us deliver the
Services to you in the best way possible. If these suppliers
process personal data that will entail a transfer outside the
EU/EEA. Any transfer will always be in compliance with
applicable data protection law, for example approved transfer
mechanisms and additional safeguards.
The transfer mechanisms we use are
Standard contractual clauses available at
Binding Corporate Rules available by contacting email@example.com
How long is your personal data stored?
Your personal data is stored only as long as necessary to
fulfill the purposes for processing or as required by law. For
information on how long we store your personal data for each
purpose, please check [here].
As an individual, you have certain rights in relation to your
personal data as further described below. However, note that
these rights are not unconditional and may sometimes not apply
to our processing of your personal data. If you wish to exercise
any of these rights, please get in touch with us at
We are obliged to respond to your request to exercise your
rights within one month of hearing from you. If your request is
complicated or if a large number of requests have been received,
we have the right to extend the period by another month. If we
believe that we cannot do what you want us to do, we will notify
you within one month of receiving your request why we cannot
comply with your request.
All information, communication and all measures we carry out are
free of charge for you. If, on the other hand, what you request
due to your rights is clearly unfounded or unreasonable, we have
the right to charge an administrative fee to provide you with
the information or carry out the requested action, or refuse to
comply with your request.
Please find below a list of your
Right of access - the right to be informed of, and request
access to, the personal data we process about you;
Right to rectification - the right to request that we amend
or update your personal data where it is inaccurate or
Right to erasure - the right to request that we delete your
personal data, please note however that Kry will not delete
personal data it is legally obliged to keep, or which it
otherwise needs to retain for a purpose described in this
Right to restrict - the right to request that we temporarily
or permanently stop processing all or some of your personal
Right to object - the right to object to processing of your
personal data in some situations;
Right to data portability - the right to request a copy of
your personal data in electronic format and the right to
transmit that personal data for use in another party's
Right not to be subject to automated decision-making - the
right to not be subject to a decision based solely on
automated decision making, including profiling, where the
decision would have a legal effect on you or produce a
similarly significant effect.
How do we protect your personal data?
You should always be able to feel safe when you entrust us with
your personal data. We have therefore taken appropriate security
measures to protect your personal data against unauthorized
access, alteration and deletion. If there are security incidents
that may affect you or your personal data in a more significant
way, e.g. when there is a risk of fraud or identity theft, we
will contact you and tell you what you can do to reduce the
What about cookies?
How to get in touch with us?
We hope that this Privacy Notice has answered most of your
questions. However, if you have questions or comments or if you
want to exercise any of your rights described herein, you’re
always welcome to contact us or our data protection officer the
contact details set forth in our contact page at
www.kry.se/kontakt or by emailing firstname.lastname@example.org. You can also
use the contact details below.
- Kry International AB
- Org no: 556967-0820
- Torsgatan 21 113 21 Stockholm
We're regulated by the Swedish Data Protection
Authority (Integritetsmyndigheten - IMY). If you're not happy
with any aspect of our data handling, you can complain to the
IMY directly. You can find their contact details at their
We may update this Privacy Notice from time to time. If we make
material changes we will always notify you in advance and give
you a chance to review. If you do not agree to the changes, you
cannot continue to use our Services.